卖场门店巅峰销售“独孤九剑”


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<p style="text-align:center;line-height:150%"><span style="font-size:24px;line-height:150%;font-family:&#39;微软雅黑&#39;,&#39;sans-serif&#39;">【经销商O<span>2</span>O培训讲师盛斌子】卖场门店巅峰销售“独孤九剑”</span></p><p style="line-height: 150%"><strong><span style="font-size:16px;line-height: 150%;font-family:楷体">主讲人<span>/</span>盛斌子老师</span></strong></p><p class="MsoListParagraph" style="margin-left:79px;text-align: center;line-height:150%"><span style="font-size:19px;line-height:150%;font-family:&#39;微软雅黑&#39;,&#39;sans-serif&#39;;color:#984806">第一篇<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:19px;line-height:150%;font-family:&#39;微软雅黑&#39;,&#39;sans-serif&#39;;color:#984806">策略篇</span></p><p class="MsoListParagraph" style="margin-left: 28px;line-height: 150%"><strong><span style="font-size:16px;line-height:150%">一、<span style="font-variant-numeric: normal;font-weight: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></strong><strong><span style="font-size:16px;line-height:150%;font-family:宋体">“局”理论:所有成交的本质都是设局</span></strong><strong></strong></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">1.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:16px;line-height:150%;font-family:宋体">基本服务</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">2.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:16px;line-height:150%;font-family:宋体">增值服务</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">3.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:16px;line-height:150%;font-family:宋体">硬性洗脑</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">4.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:16px;line-height:150%;font-family:宋体">软性洗脑</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">5.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:16px;line-height:150%;font-family:宋体">吸引</span><span style="font-size:16px;line-height:150%">-</span><span style="font-size:16px;line-height:150%;font-family:宋体">粘住</span><span style="font-size:16px;line-height:150%">-</span><span style="font-size:16px;line-height:150%;font-family:宋体">搞定</span></p><p class="MsoListParagraph" style="margin-left: 28px;line-height: 150%"><strong><span style="font-size:16px;line-height:150%">二、<span style="font-variant-numeric: normal;font-weight: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></strong><strong><span style="font-size:16px;line-height:150%">BAFE</span></strong><strong><span style="font-size:16px;line-height: 150%;font-family:宋体">万能导购法则</span></strong><strong></strong></p><p class="MsoListParagraph" style="margin-left: 28px;line-height: 150%"><strong><span style="font-size:16px;line-height:150%">三、<span style="font-variant-numeric: normal;font-weight: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></strong><strong><span style="font-size:16px;line-height:150%;font-family:宋体">经典案例回放</span></strong><strong></strong></p><p class="MsoListParagraph" style="margin-left:79px;text-align: center;line-height:150%"><span style="font-size:19px;line-height:150%;font-family:&#39;微软雅黑&#39;,&#39;sans-serif&#39;;color:#984806">第二篇<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:19px;line-height:150%;font-family:&#39;微软雅黑&#39;,&#39;sans-serif&#39;;color:#984806">卖场巅峰销售“独孤九剑”</span></p><p class="MsoListParagraph" style="margin-left: 28px;line-height: 150%"><strong><span style="font-size:16px;line-height:150%">一、<span style="font-variant-numeric: normal;font-weight: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></strong><strong><span style="font-size:16px;line-height:150%;font-family:宋体">引客</span></strong><strong><span style="font-size:16px;line-height:150%">-360</span></strong><strong><span style="font-size:16px;line-height:150%;font-family:宋体">度寻找目标客户</span></strong><strong></strong></p><p class="MsoListParagraph" style="margin-left: 66px;line-height: 150%"><span style="font-size:16px;line-height:150%">1.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:16px;line-height:150%;font-family:宋体">收买导购</span><span style="font-size:16px;line-height:150%">+</span><span style="font-size:16px;line-height:150%;font-family:宋体">微信群</span><span style="font-size:16px;line-height:150%">+</span><span style="font-size:16px;line-height:150%;font-family:宋体">卡拉</span><span style="font-size:16px;line-height:150%">OK </span></p><p class="MsoListParagraph" style="margin-left: 66px;line-height: 150%"><span style="font-size:16px;line-height:150%">2.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:16px;line-height:150%;font-family:宋体">一款导购</span><span style="font-size:16px;line-height:150%">APP </span></p><p class="MsoListParagraph" style="margin-left: 66px;line-height: 150%"><span style="font-size:16px;line-height:150%">3.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span><a href="http://undefined"><span style="font-size:16px;line-height:150%">360</span></a><a href="http://undefined"><span style="font-size:16px;line-height:150%;font-family:宋体"><span>度全景物料二维码</span></span><span style="font-size:16px;line-height:150%"> </span></a><a href="http://undefined"><span style="font-size:16px;line-height:150%;font-family:宋体"><span>附件</span></span></a><a href="http://undefined"><span style="font-size:16px;line-height:150%">\</span></a><a href="http://undefined"><span style="font-size:16px;line-height:150%;font-family:宋体"><span>二维码</span></span></a></span></p><p class="MsoListParagraph" style="margin-left: 66px;line-height: 150%"><span style="font-size:16px;line-height:150%">4.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span><a href="http://undefined"><span style="font-size:16px;line-height:150%;font-family:宋体">微信</span></a></span><span style="font-size:16px;line-height:150%">+</span><span style="font-size:16px;line-height:150%;font-family:宋体">房产</span><span style="font-size:16px;line-height:150%">+</span><span style="font-size:16px;line-height:150%;font-family:宋体">传播公司</span><span style="font-size:16px;line-height:150%"> </span></p><p class="MsoListParagraph" style="margin-left: 66px;line-height: 150%"><span style="font-size:16px;line-height:150%">5.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span><a href="http://undefined"><span style="font-size:16px;line-height:150%">LBS</span></a></span> </p><p class="MsoListParagraph" style="margin-left: 66px;line-height: 150%"><span style="font-size:16px;line-height:150%">6.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span><a href="http://undefined"><span style="font-size:16px;line-height:150%;font-family:宋体">百度推广</span></a></span> </p><p class="MsoListParagraph" style="margin-left: 66px;line-height: 150%"><span style="font-size:16px;line-height:150%">7.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span><a href="http://undefined"><span style="font-size:16px;line-height:150%;font-family:宋体">论坛推广</span></a></span> </p><p class="MsoListParagraph" style="margin-left: 66px;line-height: 150%"><span style="font-size:16px;line-height:150%">8.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span><a href="http://undefined"><span style="font-size:16px;line-height:150%">SNS</span></a><a href="http://undefined"><span style="font-size:16px;line-height:150%;font-family:宋体"><span>推广</span></span></a></span> </p><p class="MsoListParagraph" style="margin-left: 66px;line-height: 150%"><span style="font-size:16px;line-height:150%">9.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span><a href="http://undefined"><span style="font-size:16px;line-height:150%;font-family:宋体">微博推广</span></a></span> </p><p class="MsoListParagraph" style="margin-left: 66px;line-height: 150%"><span style="font-size:16px;line-height:150%">10.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:16px;line-height:150%;font-family:宋体">盯住对手</span><span style="font-size:16px;line-height:150%">400</span><span style="font-size: 16px;line-height:150%;font-family:宋体">电话</span><span style="font-size:16px;line-height:150%"> </span></p><p class="MsoListParagraph" style="margin-left: 66px;line-height: 150%"><span style="font-size:16px;line-height:150%">11.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:16px;line-height:150%;font-family:宋体">……</span></p><p class="MsoListParagraph" style="margin-left: 28px;line-height: 150%"><strong><span style="font-size:16px;line-height:150%">二、<span style="font-variant-numeric: normal;font-weight: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></strong><strong><span style="font-size:16px;line-height:150%;font-family:宋体">感客</span></strong><strong><span style="font-size:16px;line-height:150%">-</span></strong><strong><span style="font-size:16px;line-height:150%;font-family:宋体">视觉的狂欢与盛宴</span></strong><strong></strong></p><p class="MsoListParagraph" style="margin-left: 66px;line-height: 150%"><span style="font-size:16px;line-height:150%">1.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:16px;line-height:150%;font-family:宋体">门头</span></p><p class="MsoListParagraph" style="margin-left: 66px;line-height: 150%"><span style="font-size:16px;line-height:150%">2.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:16px;line-height:150%;font-family:宋体">橱窗</span></p><p class="MsoListParagraph" style="margin-left: 66px;line-height: 150%"><span style="font-size:16px;line-height:150%">3.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:16px;line-height:150%;font-family:宋体">物料</span></p><p class="MsoListParagraph" style="margin-left: 66px;line-height: 150%"><span style="font-size:16px;line-height:150%">4.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:16px;line-height:150%;font-family:宋体">声音</span></p><p class="MsoListParagraph" style="margin-left: 66px;line-height: 150%"><span style="font-size:16px;line-height:150%">5.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:16px;line-height:150%;font-family:宋体">灯光</span></p><p class="MsoListParagraph" style="margin-left: 66px;line-height: 150%"><span style="font-size:16px;line-height:150%">6.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:16px;line-height:150%;font-family:宋体">道具</span> </p><p class="MsoListParagraph" style="margin-left: 66px;line-height: 150%"><span style="font-size:16px;line-height:150%">7.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:16px;line-height:150%;font-family:宋体">食物</span> </p><p class="MsoListParagraph" style="margin-left: 66px;line-height: 150%"><span style="font-size:16px;line-height:150%">8.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:16px;line-height:150%;font-family:宋体">礼品</span> </p><p class="MsoListParagraph" style="margin-left: 28px;line-height: 150%"><strong><span style="font-size:16px;line-height:150%">三、<span style="font-variant-numeric: normal;font-weight: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></strong><strong><span style="font-size:16px;line-height:150%;font-family:宋体">看客</span></strong><strong><span style="font-size:16px;line-height:150%">-</span></strong><strong><span style="font-size:16px;line-height:150%;font-family:宋体">察颜观色、洞悉购买需求</span></strong><strong></strong></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">1、<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">根据客户的状态(穿着,状态,进店时间,看门套数)分析</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">2、<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">根据性别,人数分析客户</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">3、<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">购买建材的人群(年龄、性别)分析</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">4、<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp; </span></span><span style="font-size:16px;line-height:150%;font-family:宋体">购买力分析</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">5、<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">生活耐用品的与众不同特征</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">6、<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">从哪些方面挖掘客户的隐性需求</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">7、<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">顾客对产品的参数需求</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">8、<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">购买意向分析:哪些类型的客户意向较深,更容易快速成交?</span></p><p class="MsoListParagraph" style="margin-left: 28px;line-height: 150%"><strong><span style="font-size:16px;line-height:150%">四、<span style="font-variant-numeric: normal;font-weight: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></strong><strong><span style="font-size:16px;line-height:150%;font-family:宋体">动客</span></strong><strong><span style="font-size:16px;line-height:150%">-</span></strong><strong><span style="font-size:16px;line-height:150%;font-family:宋体">快速制造紧张的成交法</span></strong><strong></strong></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">1.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">沟通的三大要素:</span> <span style="font-size:15px;line-height:150%;font-family:宋体">声音、动作、内容</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">2.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">情绪传染的身体语言密码</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">3.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">顾客进来的如何做好第一步</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">4.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">端茶倒水的技巧</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">5.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">以动作提升客户的优越感</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">6.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">忙碌成交法</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">7.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">打造“忙碌”的技巧:假定成交的动作</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">8.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">送客的技巧</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">9.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">解码客户的动</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">10.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">成交时机的客户动作</span></p><p class="MsoListParagraph" style="margin-left: 28px;line-height: 150%"><strong><span style="font-size:16px;line-height:150%">五、<span style="font-variant-numeric: normal;font-weight: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></strong><strong><span style="font-size:16px;line-height:150%;font-family:宋体">说客</span></strong><strong><span style="font-size:16px;line-height:150%">-</span></strong><strong><span style="font-size:16px;line-height:150%;font-family:宋体">好话一句三冬暖</span></strong><strong></strong></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">1.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">寻找感情的桥梁</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">2.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:16px;line-height:150%;font-family:宋体">谈资技巧</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">3.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">销售开场技巧</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">4.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">团队协作送客艺术</span></p><p class="MsoListParagraph" style="margin-left: 28px;line-height: 150%"><strong><span style="font-size:16px;line-height:150%">六、<span style="font-variant-numeric: normal;font-weight: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></strong><strong><span style="font-size:16px;line-height:150%;font-family:宋体">问客</span></strong><strong><span style="font-size:16px;line-height:150%">-</span></strong><strong><span style="font-size:16px;line-height:150%;font-family:宋体">问对问题赚大钱</span></strong><strong></strong></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">1.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">问对问题赚大钱</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">2.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">提问的模式类型</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">3.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">强化对客户信息的挖掘</span></p><p class="MsoListParagraph" style="margin-left: 28px;line-height: 150%"><strong><span style="font-size:16px;line-height:150%">七、<span style="font-variant-numeric: normal;font-weight: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></strong><strong><span style="font-size:16px;line-height:150%;font-family:宋体">听客</span></strong><strong><span style="font-size:16px;line-height:150%">-</span></strong><strong><span style="font-size:16px;line-height:150%;font-family:宋体">有效倾听的技巧</span></strong><strong></strong></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">1.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">有效倾听,除了“耳到、眼到、心到”之外,还必须掌握以下关键技巧</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">2.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">如何从倾听中发现需求</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">3.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:16px;line-height:150%;font-family:宋体">聆听的艺术</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">4.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:16px;line-height:150%;font-family:宋体">记事本营销术</span></p><p class="MsoListParagraph" style="margin-left: 28px;line-height: 150%"><strong><span style="font-size:16px;line-height:150%">八、<span style="font-variant-numeric: normal;font-weight: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></strong><strong><span style="font-size:16px;line-height:150%;font-family:宋体">赞客</span></strong><strong><span style="font-size:16px;line-height:150%">-</span></strong><strong><span style="font-size:16px;line-height:150%;font-family:宋体">拍马屁的艺术</span></strong><strong></strong></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">1.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:16px;line-height:150%;font-family:宋体">赞美技巧</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">2.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:16px;line-height:150%;font-family:宋体">赞美的操作要点</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">3.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:16px;line-height:150%;font-family:宋体">动态赞美技巧</span></p><p class="MsoListParagraph" style="margin-left: 56px;line-height: 150%"><span style="font-size:16px;line-height:150%">4.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:16px;line-height:150%;font-family:宋体">不同年龄与性别的赞美技巧</span></p><p class="MsoListParagraph" style="margin-left: 28px;line-height: 150%"><strong><span style="font-size:16px;line-height:150%">九、<span style="font-variant-numeric: normal;font-weight: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></strong><strong><span style="font-size:16px;line-height:150%;font-family:宋体">服客</span></strong><strong><span style="font-size:16px;line-height:150%">-</span></strong><strong><span style="font-size:16px;line-height:150%;font-family:宋体">以服务提升客户粘性</span></strong><strong></strong></p><p class="MsoListParagraph" style="margin-left:56px;line-height:150%"><span style="font-size:15px;line-height:150%">1.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">只有越“小众”的,才有忠诚度</span></p><p class="MsoListParagraph" style="margin-left:56px;line-height:150%"><span style="font-size:15px;line-height:150%">2.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">老客户开发,从客户第二次进店开始</span></p><p class="MsoListParagraph" style="margin-left:56px;line-height:150%"><span style="font-size:15px;line-height:150%">3.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">在签订合同后,还应完成哪些售后服务工作</span></p><p class="MsoListParagraph" style="margin-left:56px;line-height:150%"><span style="font-size:15px;line-height:150%">4.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">真正的“订单”</span> <span style="font-size:15px;line-height: 150%;font-family:宋体">→</span> <span style="font-size:15px;line-height:150%;font-family:宋体">“定单”</span></p><p class="MsoListParagraph" style="margin-left:56px;line-height:150%"><span style="font-size:15px;line-height:150%">5.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">降低退单率的方法</span></p><p class="MsoListParagraph" style="margin-left:56px;line-height:150%"><span style="font-size:15px;line-height:150%">6.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:13px;line-height:150%;font-family:宋体">乔迁道贺</span></p><p class="MsoListParagraph" style="margin-left:56px;line-height:150%"><span style="font-size:15px;line-height:150%">7.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">“总部”回访开发</span></p><p class="MsoListParagraph" style="margin-left:56px;line-height:150%"><span style="font-size:15px;line-height:150%">8.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">面对业主资料,进店客户等潜在客户的名单的开发策略</span></p><p class="MsoListParagraph" style="margin-left:56px;line-height:150%"><span style="font-size:15px;line-height:150%">9.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">让老客户推荐新客户的技巧</span></p><p class="MsoListParagraph" style="margin-left:56px;line-height:150%"><span style="font-size:15px;line-height:150%">10.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">让客户推荐老客户绝对不能完全靠一张嘴,需要两种方法配合</span></p><p class="MsoListParagraph" style="margin-left:56px;line-height:150%"><span style="font-size:15px;line-height:150%">11.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">老客户口碑服务技巧</span></p><p class="MsoListParagraph" style="margin-left:56px;line-height:150%"><span style="font-size:15px;line-height:150%">12.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">如何处理老客户投诉</span></p><p style="text-align:center;line-height:150%"><strong><span style="font-size:15px;line-height:150%">&nbsp;</span></strong></p><p class="MsoListParagraph" style="margin-left:79px;text-align: center;line-height:150%"><span style="font-size:19px;line-height:150%;font-family:&#39;微软雅黑&#39;,&#39;sans-serif&#39;;color:#984806">第三篇<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:19px;line-height:150%;font-family:&#39;微软雅黑&#39;,&#39;sans-serif&#39;;color:#984806">场景销售篇</span></p><p class="MsoListParagraph" style="margin-left:32px;line-height:150%"><strong><span style="font-size:16px;line-height:150%">一、<span style="font-variant-numeric: normal;font-weight: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></strong><strong><span style="font-size:16px;line-height:150%;font-family:宋体">场景问答</span></strong><strong><span style="font-size:16px;line-height:150%">-</span></strong><strong><span style="font-size:16px;line-height:150%;font-family:宋体">购买场景的迷局与破解</span></strong><strong></strong></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">1.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">客户抓住一个产品比较参数不放时怎么办</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">2.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">处理客户关于“产品难打理”问题的技巧</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">3.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体;color:#E36C0A">客户为什么不让跟着咋办?</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">4.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">客户说自己随便看看,不用跟着,到时再叫你,咋办?</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:15px;line-height:150%">5.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">客户东看看,西看看,购买意向不强</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">6.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">如何解决“看了就走”或者“只看不说”的客户?</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">7.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体;color:#E36C0A">哪些方面可以提高客户的滞留时间?</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">8.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">巧妙接近客户的开场话术</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">9.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">正确接近顾客的“产品”开场方法</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">10.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体;color:#E36C0A">客户觉得样品或者款式太少了</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">11.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">客户说“过~天再来买,~的时候再来买”</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">12.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">夫妻或者父母或者朋友一起来的接待要点</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">13.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">顾客说“我要问老婆,朋友,设计师,产品之后才能决定”</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">14.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">现场与朋友讨论<span>“</span>你觉得如何?</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">15.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">顾客同行的其他人不买账,说道:我觉得一般,到别处再看看吧</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">16.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">如何防止小孩搅局</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">17.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">“</span><span style="font-size:15px;line-height:150%;font-family:宋体">我再看看吧!<span>”</span>如何拆解?</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">18.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">客户说没有听过这个品牌</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">19.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">每个品牌都说自己是知名品牌,其实很多荣誉都是花钱买的</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">20.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">顾客问:“你们公司倒闭</span><span style="font-size: 15px;line-height:150%;font-family:&#39;Tahoma&#39;,&#39;sans-serif&#39;">/</span><span style="font-size:15px;line-height:150%;font-family:宋体">撤柜怎么办?”</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">21.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">碰到顾客要求退单的情况怎么最大限度的挽回话术</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">22.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">拆解“退单”的纠结迷局</span></p><p class="MsoListParagraph" style="margin-left:32px;line-height:150%"><strong><span style="font-size:16px;line-height:150%">二、<span style="font-variant-numeric: normal;font-weight: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></strong><strong><span style="font-size:16px;line-height:150%;font-family:宋体">逼单绝活</span></strong><strong><span style="font-size:16px;line-height:150%">-</span></strong><strong><span style="font-size:16px;line-height:150%;font-family:宋体">成交的临门一脚</span></strong><strong></strong></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">1.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">客户采购预算的分析</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">2.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">如果客户说超出预算</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">3.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">针对客户预算的期望值的“双簧”策略</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">4.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体;color:#E36C0A">客户觉得价格贵了</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">5.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体;color:#E36C0A">如果客户上来就询价</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">6.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">为什么顾客会感慨“好贵啊”</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">7.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">客户说是和老板是好朋友了,要求再打折</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:15px;line-height:150%">8.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%">“</span><span style="font-size: 15px;line-height:150%;font-family:宋体">你能便宜点吗?</span><span style="font-size: 15px;line-height:150%">”</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">9.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">客户觉得贵了,您是说价值,还是换商品呢?</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">10.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">“假单”营销</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">11.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">让客户相信这个价格是最优惠的理由</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">12.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">安装促单法(额外增送</span><span style="font-size: 15px;line-height:150%">VS</span><span style="font-size:15px;line-height:150%;font-family:宋体">暗示成交)</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">13.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">假定成交的动作</span></p><p class="MsoListParagraph" style="margin-left:60px;line-height:150%"><span style="font-size:16px;line-height:150%">14.<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: &#39;Times New Roman&#39;">&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:15px;line-height:150%;font-family:宋体">成交时,顾客查网上产品与价格咋办?</span></p><p style="line-height:150%"><span style="font-size: 15px;line-height:150%">&nbsp;</span></p><p><br/></p>
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